Terms and Conditions

Business Information

  • Business Name: Hapat e Vegjel
  • Contact Email: info@hapatevegjel.com
  • Phone: +355 69 376 9292
  • Address: Rruga e Kavajës, Tirana, Albania
  • Nature of Business: Retail, wholesale, and online store for children’s toys, games, and accessories.

Use of the Website

  • Visitors of all ages can access our website.
  • The website complies with WooCommerce standards and Albanian regulations.

Product Descriptions and Prices

If a pricing or product description error occurs, customers will be charged the lowest price displayed.


Order Processing and Confirmation

  • Orders are confirmed via email.
  • We reserve the right to cancel orders for reasons such as incorrect information or customer-related issues.

Payment Methods

We accept:

  • Cash on delivery
  • Payment gateways (PayPal, WooPayments)
  • Bank wire transfers (in rare cases)

Shipping and Delivery

  • Orders are shipped using local Albanian courier services.
  • Delivery times, unless otherwise specified for pre-order products, are:
    Tirana: Within 24 Hours
    Albania: Within 48 Days
    Kosovo: Within 15 Days

Lost or Delayed Shipments: In such cases, we will send a replacement product.


Liabilities

All products include user instructions and manuals where applicable. We are not liable for misuse of products.


Governing Law

These Terms and Conditions are governed by the laws of Albania.